Terms of Service

1. Acceptance of Terms

By accessing or using this AI-powered context mapping and chat mapping service ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Brainstorm LTD ("we," "us," or "our"). By creating an account or using the Service, you represent that you are at least 16 years of age (or 13 in the United States with parental consent) and have the legal capacity to enter into this agreement.

Dedicated Plugin Terms at /plugin/terms govern BrainStorm Map plugin use and take precedence for plugin-specific matters. These Main Terms apply to the separate BrainStorm application and workspace copies you save into your account.

2. Description of Service

The Service provides an AI-powered context mapping and chat mapping platform that allows users to create, edit, and manage context maps and chat maps with assistance from artificial intelligence. The Service includes:

• Creation and management of context maps and chat maps

• AI-assisted content generation and suggestions

• Integration with third-party AI providers (OpenAI, Anthropic, Google, and others)

• Cloud storage and synchronization of user content

• Export and import functionality

• Collaboration features (if applicable)

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

The ChatGPT app and MCP connectors for Claude, Gemini, and other supported clients create maps from assistant-supplied outlines or explicitly supplied source text. For conversation mapping, the intended flow sends a concise title, topic labels and details rather than raw conversation turns to Brainstorm, and does not require a separate Brainstorm AI call. For source-text mapping, Brainstorm may send the text and optional title to an AI provider using Brainstorm-owned API credentials to generate an outline. The original source text is not copied into the map chat, and the resulting map is stored by Brainstorm. Provider routing and applicable data practices are described in the Plugin Privacy Policy.

OpenAI and other assistant hosts apply their own terms and policies to your use of their platforms.

3. Account Registration and Security

You can create and preview plugin maps without a BrainStorm account. Saving a map into a workspace requires signing in and meeting applicable access conditions, which may include an invitation. Provide accurate account details and protect your credentials. Notify support@brainstorm-map.com of suspected unauthorised access. Do not create accounts to evade limits.

Anyone holding a valid share link can view a plugin map without signing in. A claim link also carries a token enabling supported expansion of an unclaimed map and saving to an eligible account. Keep claim links confidential. Share a view link when you intend view-only access.

Plugin preview links are configured to expire 30 days after creation. Save a workspace copy before expiry if you need continued access. Expiry is an access limit, not a promise of erasure. Saving creates a separate workspace copy; later chat expansion does not change that saved copy.

4. Subscription and Payments

Subscription Plans: The Service may offer various subscription tiers with different features and usage limits. Pricing and features are subject to change with reasonable notice.

Payment Terms: Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). All fees are non-refundable except as expressly stated in these Terms or required by law.

Automatic Renewal: Subscriptions automatically renew unless you cancel before the renewal date. You are responsible for canceling your subscription if you no longer wish to use the Service.

Price Changes: We reserve the right to change subscription prices with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new price.

Taxes: All fees are exclusive of applicable taxes, which you are responsible for paying.

Payment Processing: Payments are processed by third-party payment processors. You agree to their terms and conditions.

Failed Payments: If a payment fails, we may suspend or terminate your access to paid features until payment is received.

Paid plans are offered through the separate BrainStorm application. The ChatGPT plugin does not itself sell or initiate new digital subscriptions. Nothing in these Terms removes statutory cancellation, refund, or other consumer rights.

5. User Content and Intellectual Property

Your Content: You retain all ownership rights to content you create using the Service ("User Content"), including context maps, chat maps, notes, and other materials.

License to Us: By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, store, display, and transmit your User Content only as needed to provide the features you request, maintain and secure the Service, and comply with applicable law.

AI Processing: Your prompts and content may be processed by AI providers to generate responses or outlines. Providers may be selected by Brainstorm according to the integration or feature; users do not necessarily choose them. Provider terms and privacy practices may apply. See the Plugin Privacy Policy for MCP provider routing.

Responsibility for Content: You are solely responsible for your User Content. You represent and warrant that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.

Our Intellectual Property: The Service, including its design, functionality, code, and original content, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service without our written permission.

Feedback: If you provide feedback or suggestions about the Service, we may use such feedback without any obligation to you.

6. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any applicable laws, regulations, or third-party rights

• Upload or transmit viruses, malware, or other malicious code

• Attempt to gain unauthorized access to the Service or other users' accounts

• Use automated systems (bots, scrapers) without our written permission

• Generate or share illegal, harmful, abusive, harassing, defamatory, or obscene content

• Infringe upon intellectual property rights of others

• Impersonate any person or entity or misrepresent your affiliation

• Engage in any activity that could harm, disable, or impair the Service

• Resell or redistribute the Service without authorization

• Use the Service for any unlawful purpose, including but not limited to fraud, money laundering, or terrorist financing

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.

7. Third-Party AI Providers

Third-Party Services: The Service integrates with third-party AI providers (OpenAI, Anthropic, Google, and others). Your use of AI features is also subject to those providers' terms of service and privacy policies.

No Liability for Third-Party Services: We are not responsible for the actions, quality, availability, or content provided by third-party AI services. Contact us for issues with our Service; provider terms also apply where relevant. Nothing in this section excludes our own legal obligations.

API Keys: If you provide your own API keys for third-party services, you are responsible for complying with those providers' terms and managing your usage and costs.

AI Limitations: AI-generated content may contain errors, inaccuracies, or inappropriate material. You should review and verify all AI-generated content before relying on it.

8. Data Backup and Loss

Backup Responsibility: While we implement reasonable backup procedures, you are responsible for maintaining your own backups of important User Content.

Data Loss: We are not liable for any loss, corruption, or unauthorized access to your User Content, except as required by applicable law.

Export Features: We provide export functionality to allow you to download your content. We recommend regular exports of important data.

9. Service Availability and Modifications

No Uptime Guarantee: While we strive for high availability, the Service is provided "as is" without any guarantee of uninterrupted access. We may perform maintenance that temporarily affects availability.

Service Modifications: We reserve the right to modify, suspend, or discontinue any feature or the entire Service at any time, with or without notice.

Updates: We may update the Service to add features, fix bugs, or improve performance. Some updates may be mandatory.

10. Termination

You may stop using the service, disconnect the plugin, cancel a subscription, or request account deletion. Subscription cancellation normally stops the next renewal and leaves paid access available until the end of the paid period, subject to applicable purchase terms and mandatory consumer rights.

We may restrict or suspend access where reasonably necessary to address abuse, security risks, legal requirements, or a material breach. We will explain the reason where lawful and practicable. Contact support@brainstorm-map.com to request review.

Data retention and deletion follow the Privacy Policy at /privacy. Disconnecting the plugin does not delete existing BrainStorm records or copies held by your assistant platform. Deleting a workspace copy should not be assumed to erase the original plugin preview. To request removal of both, contact privacy@brainstorm-map.com and identify the account and preview link.

Provisions that by their nature survive termination, including intellectual-property, liability, and dispute provisions, continue to apply.

11. Disclaimers and Limitations of Liability

AS-IS BASIS: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

No Warranty: We do not warrant that the Service will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content, including AI-generated content.

AI Content Disclaimer: AI-generated content is provided for informational purposes only and should not be relied upon as professional advice. We are not responsible for any decisions made based on AI-generated content.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

Maximum Liability: Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Jurisdictional Limitations: Some jurisdictions do not allow certain disclaimers or limitations of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Mandatory consumer and data-protection rights are preserved.

12. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service

• Your User Content

• Your violation of these Terms

• Your violation of any third-party rights, including intellectual property rights

• Any fraudulent, illegal, or malicious activity associated with your account

13. Dispute Resolution

Please contact legal@brainstorm-map.com first so we can try to resolve a dispute informally.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory consumer protections and rights to bring proceedings in your country of residence. Nothing in these Terms deprives consumers of protections available under mandatory local law.

These Terms do not impose binding arbitration or a class-action waiver.

14. Privacy and Data Protection

Our Privacy Policy at /privacy explains personal data collected, purposes, recipients, retention, and your controls, including ChatGPT plugin inputs, map sharing, and interaction measurement. Using the service is not blanket consent to processing that legally requires separate consent.

Do not submit passwords, API keys, payment-card details, government identifiers, protected health information, or other sensitive personal information through plugin tools. Optional provider credentials may be entered only in the separate application's dedicated integration settings.

15. International Use

The service is operated by Brainstorm LTD, registered in the United Kingdom, with its registered office at Suite 4.01, 4th Floor Capital House, 25 Chapel Street, London, England, NW1 5DH. Providers may process data internationally as explained in the Privacy Policy.

You must comply with applicable export controls, sanctions, and other laws when using the service.

16. Accessibility

We strive to make the Service accessible to users with disabilities and aim to comply with applicable accessibility standards. If you encounter accessibility barriers, please contact us so we can work to address them.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be notified to you via email or prominent notice within the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

The "Last Updated" date at the top of these Terms indicates when they were last revised.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

20. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

21. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

22. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

23. Contact Information

Service provider: Brainstorm LTD. Registered office: Suite 4.01, 4th Floor Capital House, 25 Chapel Street, London, England, NW1 5DH.

Terms and legal questions: legal@brainstorm-map.com. Service support and accessibility assistance: support@brainstorm-map.com. Privacy and data-rights requests: privacy@brainstorm-map.com.